TERMS & CONDITIONS
By accessing and using this website, you agree to comply with the following terms and conditions. These terms govern your use of ThunderRider’s website, products, and services.
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All content, including images, text, and branding, is owned by ThunderRider and may not be copied or redistributed without permission.
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Product specifications are subject to change without prior notice.
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ThunderRider is not liable for damages resulting from misuse or unauthorized modification of its products.
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Orders placed through our official website or authorized platforms are subject to availability and verification.
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We reserve the right to update these terms at any time without prior notice.
If you have any questions about our Terms & Conditions, feel free to contact us at service@thunderriderpower.com
CUSTOMER CARE
At ThunderRider, we're not just about power — we’re about people. Our team is here to support you every step of the way, whether you’re exploring the outdoors or charging up at home.
How we support you:
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📩 Friendly, responsive support via service@thunderriderpower.com
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⏱ Typical response time: within 24 hours
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💡 Expert help with setup, troubleshooting, or general questions
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🔁 Hassle-free warranty & replacement service
Your experience matters.
We’re here to make sure you stay charged, confident, and cared for.
PRIVACY & SAFETY
At ThunderRider, we value your trust. We are committed to protecting your personal information and providing a secure shopping experience.
What information we collect:
Basic details (e.g. name, email, shipping address) when you place an order or contact us
Payment information via secure third-party processors (we do not store your card details)
Optional data like product preferences or feedback to improve your experience
How we use your data:
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To process and ship your orders
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To respond to your support requests
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To send updates (only if you subscribe)
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To improve our products and services
Your privacy, your control:
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We never sell or share your personal data with third parties for marketing
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You can contact us anytime to request data deletion or updates
Our website uses SSL encryption and secure payment gateways to ensure your data stays safe.
If you have any privacy-related concerns, contact us at
📧 service@thunderriderpower.com