SHIPPING & RETURNS
SHIPPING POLICY
We offer FREE shipping on all orders.
No hidden fees. No surprises. Just fast, reliable delivery — straight to your door.
ThunderRider products are shipped from local or regional warehouses depending on your location, ensuring timely delivery and tracking support.
Estimated Delivery Time: 3–7 business days (may vary by region).
Shipping Areas: United States, and selected international destinations.
Have questions about your shipment? Contact us anytime at
📧 service@thunderriderpower.com
RETURN & EXCHANGE POLICY
At ThunderRider, your satisfaction means everything to us.
If you experience any issues with your product, we’re here to make it right.
Before requesting a return or exchange, please contact our support team first at 📧 service@thunderriderpower.com. We’ll guide you through the process and ensure a quick resolution.
To help us assist you better, please provide:
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Photos of the product showing the issue
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A brief description of the problem
If the issue is confirmed to be product-related, we will ship a brand-new replacement to you for free, with no need to return the original item.
We believe in powering your journey — with confidence and care.